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    AllHeart

Ratings On Other Platforms

Trustpilot
2 / 5
Better Business Bureau
1.1 / 5
Corporate Values

Overview

AllHeart has a consumer rating of 2.12 stars from 12 reviews indicating that most customers are generally dissatisfied with their purchases. AllHeart ranks 25th among Uniforms sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    6
  • Quality
    7
Positive reviews (last 12 months): 22.2%
Positive
2
Neutral
0
Negative
7
View ratings trends
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How would you rate AllHeart?
Top Positive Review

“Order arrived as listed”

Mary B.
3/20/22

I ordered on All Heart for the first time because they had the brand of pants I wanted for a great price. My order arrived in a timely manner and I received what I paid for. I will probably order from this site again, soon.

See positive reviews
Top Critical Review

“If you order please pay by money order/check!”

Yaya S.
8/25/20

They will charge you again for items already purchased! I had to reach out to them inquiring about the status of my order, 3 weeks later merchandise still being picked in the wearhouse! REALLY? Customer service is very bad, emailed me a code for 20% off my next order lol code didn't work! Never again Allheart, thanks but no thanks! One unhappy customer!

See critical reviews

Reviews (12)

Rating

Timeframe

Other

yayas4
1 review
1 helpful vote
August 25th, 2020

They will charge you again for items already purchased! I had to reach out to them inquiring about the status of my order, 3 weeks later merchandise still being picked in the wearhouse! REALLY? Customer service is very bad, emailed me a code for 20% off my next order lol code didn't work! Never again Allheart, thanks but no thanks! One unhappy customer!

michelles3006
1 review
0 helpful votes
March 3rd, 2022

I purchased clogs in Dec21 and March22 they are peeling. Because it's ok 60 they will not give store credit or take them back! Terrible customer service! Will never

Service
Value
Shipping
Returns
Quality
ls48
3 reviews
36 helpful votes
August 19th, 2020

This is my second order with them. I was promised a shipping date on my first order within a week. I paid extra for it and did not receive it for over 2 weeks. My second order I ordered on 8/4 and was told I would receive by 8/12. I called and am now told I will receive by 8/21. No email to explain. Customer service was rude. This will be my last order here. Buyer be ware with this company

maryb1979
2 reviews
0 helpful votes
March 20th, 2022
Verified purchase

I ordered on All Heart for the first time because they had the brand of pants I wanted for a great price. My order arrived in a timely manner and I received what I paid for. I will probably order from this site again, soon.

Products used:
Koi stretch scrub pants

Service
Value
Shipping
Quality
scottr1784
1 review
0 helpful votes
March 18th, 2022

The lab coat sent to me was not the same one as advertised in the picture on their site. When asked to send photos to confirm, they tell me that because the jackets were embroidered, they can't be returned. THEY SENT ME A DIFFERENT JACKET THAN THE ONE THAT WAS ADVERTISED! The buttons on the photo were 4-hole flat. The buttons on the jacket sent to me were half shank fabric. Very unprofessional and dishonest. I would never recommend this company. I would go with to Medelita, Figs or Uniform Advantage.

Tip for consumers:
Lack of integrity of any kind. Unprofessional and no customer service. Other than that they are a terrific company.

Service
Value
Shipping
Returns
Quality
jungminl
1 review
1 helpful vote
December 8th, 2021

I ordered a set of scrubs with my name on the top. Product came but way bigger than my standard size. I know I can't return my top because of my name, but wanted to exchange my pants to a smaller size, but they refused it; their reason being it is a set of personalized item. What's the big deal just to exchange a pair of pants!? Now I will need to throw away my new pants. They GRATEFULLY offered me a 5% coupon since I am a VALUED customer. I warn you all. They have a different size and ridiculous exchange policy.

felicial111
1 review
0 helpful votes
March 10th, 2022

Horrible service I have 6 pending charges in my bank account for the second part of my order. I ordered 12 items on February 24th, 4 items which I received in a timely manner seeing that I paid extra to have my items by March 8th and here it is March 10th and I have not received the rest of my order. Everyone that I have spoken with was no help and they keep saying that my order is being shipped. I will not be using this company ever again.

Service
Value
Shipping
Quality
robinb1003
1 review
0 helpful votes
March 13th, 2022
Verified purchase

I ordered two different scrub pants. I am new to the industry and AllHeart came highly recommended by a friend. I am learning how scrubs are cut and so far both orders were too small. I have returned them, have the tracking number and proof of the returns being received. I still haven't received a refund. They are trying to tell me that my bank is not accepting the refund. I have worked in the banking industry and know this is NOT the truth. But to appease them I call PNC Bank and asked them. They told me even if the acct was closed they would accept the refund back and contact me that the acct had money refunded. I am absolutely beyond upset about this. AllHeart agent said "give us another credit card number to put the refund on"... do what? I am certainly not giving you another card number. I would not EVER use this company again! They is something crooked about this company.

Tip for consumers:
I honestly would never deal with this company again!

Products used:
none, all were returned

Service
Value
Shipping
Returns
Quality
vickiep188
1 review
1 helpful vote
February 14th, 2022

Uniforms run big. Very disappounted in fabric. Ordered petite and pants were WAY too long. Will never purchase from them again. Will stay with uniform Advantage.

delindad1
1 review
1 helpful vote
June 1st, 2021

Ships same day if ordered by 2pm CT, or next day if ordered after 2pm CT. But NO. I have to wait 10 days for my items to be delivered. They Lied when they say Next day shipping or ship same day. Im so disappointed. Not gonna order to them anymore

Tip for consumers:
Dont order to their site anymore

Products used:
tops

Service
Value
Shipping
Returns
Quality
antoniag3
2 reviews
3 helpful votes
April 17th, 2014

Can not say enough good things about this site, we have ordered 2 scopes from them now and got them on time before the estimated shipping date even arrived. Great quality and amazing customer service.

jewettah1
1 review
0 helpful votes
March 22nd, 2022

I am absolutely IN LOVE with my scrubs from All Heart, It gives me great honor as a Black Woman in healthcare to be able to don scrubs made by another Black Girl and it's an added bonus that they are soooooooooo comfortable, soft and fit perfectly! I wish I could give her 10 stars... I will definitely be replacing all my scrubs with her brand

Products used:
All Heart scrub sets

Service
Value
Shipping
Returns
Quality

Q&A (0)

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