• Bookmark

    CheapFlightsFares

Ratings On Other Platforms

Trustpilot
4.4 / 5
Better Business Bureau
1.9 / 5
Reviews.io
1.6 / 5
Corporate Values

Overview

CheapFlightsFares has a consumer rating of 4.77 stars from 4,327 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with CheapFlightsFares most frequently mention great service, easy process and second time.CheapFlightsFares ranks 3rd among Plane Tickets sites.

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 96.1%
Positive
4,088
Neutral
109
Negative
55
View ratings trends
See all photos

What reviewers want you to know

Positive highlights

  • Ethan Watson contacted me immediately by message and follow up email.

Critical highlights

  • Terrible customer service and company policy focused around trying to make money off customers every way possible.
How would you rate CheapFlightsFares?
Top Positive Review

“They said they'd make things right so I'll give them a FIVE!”

DANIEL S.
1/13/22

Cheapflightsfares has said they will refund my money and give me a credit to use in the future. So go ahead and book those flights through this company. You can book with confidence!

See positive reviews
Top Critical Review

“SCAM tactic”

Vu D.
9/6/21

I booked online for tickets and an hour later, they emailed and/or called back that my CC is not authenticated. I know that's not true because I triple-checked it before clicked on Submit. Now that I called back, they said the price had been gone up almost double if I still want it. I double-check a website again and the price is still the same but this time didn't put the CC yet. That tells me that they try to steal your information and at the same time try to use the same lie again about CC does not work.

See critical reviews

Reviews (4,327)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) ethan watson (5)
daniels2816
2 reviews
0 helpful votes
January 13th, 2022

Cheapflightsfares has said they will refund my money and give me a credit to use in the future. So go ahead and book those flights through this company. You can book with confidence!

Tip for consumers:
Check back with the company often to see with there has been any changes.

Products used:
airfare

Service
Value
Shipping
Returns
Quality
emelindab
1 review
0 helpful votes
February 24th, 2022
Verified site experience

I called direct line but they charge me too much so I did booked online better. Also spoke to some guy while we're talking it's too loud on the background. Thanks

douglase186
1 review
0 helpful votes
March 13th, 2022
Verified site experience

I fly very infrequently and am not really computer savvy, but I could make my way around your website to get what I needed with minimal trouble. Thank you :)

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Douglas,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Customer Support
Cheapflightsfares.com

nicolec1765
1 review
0 helpful votes
November 14th, 2021
Verified site experience

Greta Was very patient, pleasant, professional & very helpful. One of the best site to purchase tickets for international traveling.

tiffanyd339
1 review
0 helpful votes
December 8th, 2021
Verified site experience

It was great how they helped me find cheaper alternate dates to make it even more affordable. Thank you

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Reviewer,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Cheapflightsfares.com

carissab66
1 review
0 helpful votes
January 31st, 2022
Verified site experience

Its just ok. I hate Spirit and extra add on charges for everything. I want an all flights to be al inclusive. I hate adding on 10 extra fees for "processing" or "print boarding passes" "customer service fee" "look someone in the eye fee"... Pretty soon a few for wearing glasses. Ugh. Airlines. Traveling is NOT pleasant anymore. There's your feed back.

vud10
1 review
5 helpful votes
September 6th, 2021

I booked online for tickets and an hour later, they emailed and/or called back that my CC is not authenticated. I know that's not true because I triple-checked it before clicked on Submit. Now that I called back, they said the price had been gone up almost double if I still want it. I double-check a website again and the price is still the same but this time didn't put the CC yet. That tells me that they try to steal your information and at the same time try to use the same lie again about CC does not work.

sherikaw4
1 review
0 helpful votes
March 1st, 2022
Verified site experience

Very fast easy and had the best prices I've seen for exactly what I wanted. So far so good.

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Sherika,

Thank you for the ratings. We’re glad to know that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Cheapflightsfares.com

markw2436
1 review
0 helpful votes
November 12th, 2021
Verified site experience

Very quick and easy. Great fares. If the customer support is the same I've had a delightful experience.

robertc5295
1 review
0 helpful votes
March 4th, 2022
Verified site experience

Been dealing with a few others. And could not get things done. Very easy, very quick. Thank you!

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Robert,

Thank you for the ratings and for letting us know about your experience online.

Feedback like yours helps us in indicating what we are doing right and where improvement can be made. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Customer Support
Cheapflightsfares.com

tammyj169
2 reviews
0 helpful votes
March 6th, 2022
Verified site experience

This was the easiest booking experience. I would recommend this to anyone looking for great deals on flights.

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Tammy,

Thank you for the ratings and for letting us know about your experience online.

Feedback like yours helps us in indicating what we are doing right and where improvement can be made. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Customer Support
Cheapflightsfares.com

lauwb
1 review
0 helpful votes
February 25th, 2022
Verified site experience

The booking process is very easy. But don't waste your time to call in getting a cheaper deal which unfortunately isn't available. The reps will tell you it sold out

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Lauw,

Thank you for the ratings. We’re glad to know that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Cheapflightsfares.com

partaminn
1 review
0 helpful votes
November 14th, 2021
Verified site experience

Reasonable fares - my itinerary beats all the apps I was using. Even with making seat purchase this was a great deal - check in bags are included no charge.

lindaf1877
1 review
1 helpful vote
January 27th, 2022
Verified site experience

It kept timing out and a ridiculous amount of charges added on for seats, luggage and insurance. Very unaffordable.

sharonh1810
1 review
0 helpful votes
January 9th, 2022
Verified site experience

I'm not good at doing things like booking flights or anything on the web but was able to do this.

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Reviewer,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Cheapflightsfares.com

susanv1067
1 review
0 helpful votes
March 11th, 2022
Verified site experience

Cheaper by far than the rest. Had to adjust plans a little because of available for the price, but over all very satisfied.

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Susan,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Customer Support
Cheapflightsfares.com

makalahd
1 review
0 helpful votes
November 16th, 2021
Verified site experience

It was quick and easy! I had to book a last minute flight & the price was very reasonable

janets1652
1 review
0 helpful votes
December 2nd, 2021
Verified site experience

First time felt a little gimmicky almost didn't book when the flashing phone call page came up but then I could delete it so I continued

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Reviewer,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right and where improvement is required. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Cheapflightsfares.com

verad40
1 review
0 helpful votes
January 30th, 2022
Verified site experience

After searching for my tickets everywhere this is so far the best I found, I truly recommend, very satisfied!

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Vera,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Support Team
Cheapflightsfares.com

lindas3473
3 reviews
0 helpful votes
February 11th, 2022
Verified site experience

First time using this site; rates were competitive, website easy to navigate; I will be back for future bookings.

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Linda,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Customer Support
Cheapflightsfares.com

renatap18
1 review
0 helpful votes
February 13th, 2022
Verified site experience

I love the price.
Thank you so much for helping me to get a good price.

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Renata,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Customer Support
Cheapflightsfares.com

carolp1385
1 review
0 helpful votes
March 16th, 2022
Verified site experience

Great price, I am only flying home because my mother is in hospice and won't live til Sunday

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Carol,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Customer Support
Cheapflightsfares.com

michaele1452
1 review
0 helpful votes
November 9th, 2021
Verified site experience

I couldn't be happier with my experience. Everyone was knowledgeable and courteous. Will use this site in the future.

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Michael,

Thank you for the kind words. We are delighted to hear that you had a great experience booking online. It's gratifying to know that your online booking experience went smoothly.

Feedback like yours helps us to indicate what we are doing well. We appreciate you taking the time to share your experience with us here.

We look forward to serving you again.

Regards,
Cheapflightsfares.com

roxannen32
1 review
0 helpful votes
February 13th, 2022
Verified site experience

I saw this flight last night for $205.00 round trip. My computer started updating and I lost the flight. Not your flight but hoping if the price drops again I can get it at a better rate. Thanks for listening :)

antoniof152
1 review
0 helpful votes
February 11th, 2022
Verified site experience

Second time I travel and it is the lowest fee that I found everything very easy recommended

mohitk54
Meir B. – CheapFlightsFares Rep

Dear Antonio,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
Customer Support
Cheapflightsfares.com

Q&A (4)

Answer:

It just happen someone told me browse some sides look and compare and I choose

By Barbara L.
See more answers (6)
Answer:

No, I am not able to find a better price, also the customer services was v good.

By Souzan M.
See more answers (2)
Answer:

Agents nice supportive helpful sensitive trying to help as much they can even in the passenger frustration time

By Barbara L.

Can’t see your question? Ask to get answers from the CheapFlightsFares staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

At CheapFlightsFares, we are passionate about travel. We believe that journeys can be life-enriching and are happy to assist you in making your travel arrangements. From exotic beach destinations to places brimming with a rich cultural heritage, we help our customers find the perfect trip in absolutely any part of the world.

Traveling within a specific budget will almost always help you get the most out of your vacation. Having a deep understanding of all the factors of traveling, we are committed to our objective of making your travel dreams come true. Through our travel portal, you can search a wide array of flight, hotel, and rental car deals at prices that fit your budget.

We offer competitive prices on flight tickets, hotel rooms, and rental cars from some of the most trusted global brands. Our exciting deals are the perfect way to kick off your vacation without blowing your budget. Rest assured that along with price savings, you'll have access to the exceptional services we provide to you throughout the duration of your trip.

If you are tired of searching for the best fares, CheapFlightsFares is here to help you 24x7!

Company Representative

dishantk
Customer Care ..
Typically responds within 5 days

How do I know I can trust these reviews about CheapFlightsFares?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

4.8
4,055 reviews
Have a question about CheapFlightsFares?