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    MAINGEAR

2021 CUSTOMER CHOICE AWARD

Ratings On Other Platforms

Trustpilot
3.4 / 5
Better Business Bureau
3.6 / 5
Corporate Values

Overview

MAINGEAR has a consumer rating of 4.79 stars from 19 reviews indicating that most customers are generally satisfied with their purchases. MAINGEAR ranks 26th among Computer sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    3
Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

Critical highlights

No critical highlights yet

How would you rate MAINGEAR?
Top Positive Review

“Good customer support”

Spencer C.
9/28/21

So far so good customer service is really amazing. I just ordered my PC the other day and James helped me through the order had a little problem paying, but he walked me right through this. I can recommend this MAINGEAR shop to anyone!

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Top Critical Review

“Offered a free game with an expiration date”

troy v.
12/17/21

I'm thoroughly annoyed because they promised Far Cry 6 to me but i had a certain period of time to redeem. That time has passed so I feel like I've been scammed. There's no reason for this.

See critical reviews

Reviews (19)

Rating

Timeframe

Other

spencerc93
4 reviews
1 helpful vote
September 28th, 2021

So far so good customer service is really amazing. I just ordered my PC the other day and James helped me through the order had a little problem paying, but he walked me right through this. I can recommend this MAINGEAR shop to anyone!

Products used:
VYBE | RTX 3080

Service
Value
Shipping
Returns
Quality
hileyp
44 reviews
179 helpful votes
March 27th, 2020

As far as I know, Maingear offers the best customization across the market. I could find better options elsewhere.

justinm1084
5 reviews
1 helpful vote
June 4th, 2021

Got ma boi some weeks ago and I don't know what to say more except pc from these guy worth all it's money. Very helpful customer support, helped me on every step of customization

Service
Value
Shipping
Quality
limitlessh
1 review
0 helpful votes
August 24th, 2021

I haven't ordered the pc yet but when it arrived I might write a seperate reveiw if it doesnt work or it works fine.

troyv48
1 review
0 helpful votes
December 17th, 2021
Verified purchase

I'm thoroughly annoyed because they promised Far Cry 6 to me but i had a certain period of time to redeem. That time has passed so I feel like I've been scammed. There's no reason for this.

Service
Value
Shipping
Returns
Quality
adrianc44
2 reviews
0 helpful votes
January 18th, 2021

Yup, these are only the expensive ones. But if you are willing to get a good graphic station/gaming pc - its the customization heaven! You can change pretty much everything according to your needs and preferences.

billl52
1 review
1 helpful vote
February 12th, 2015

What I like about maingear is that it is one of the last computer companies that allow complete customization from the power supply to the graphics card. Dell stopped doing this years ago. Ibuypower does this but they screwed up so many times on my order I no longer trust them. I found out about maingear and haven't looked back since.

charlesx7
Charles X.
1 review
0 helpful votes
May 16th, 2017

I have been looking for a new PC for use with an oculus rift. Maingear was much better specced than what I could find at BB and they offer a good warranty as well. The cases look very slick and my 1080 works like a dream with the rift.

mikhailb1
24 reviews
8 helpful votes
May 18th, 2016

I ordered the video card, and absolutely love it - works well, excellent prices. I recommend

jima43
1 review
1 helpful vote
November 20th, 2014

Maingear T shirt, I wear it daily... nuff said. But seriously I am writing this review because I hope they stay in business and do not get shut down by the big HP/Dell companies. They have really customer support and when you order your PC you get to speak to someone who knows their stuff. When you say you want a NVIDIA in SLI mode and a big enough power supply to support it, they get it.

joeg54
1 review
2 helpful votes
November 30th, 2014

I recommend them for the PCs and then secondarily for the peripherals. I bought a pc and it didnt' come with a built in DVD drive. (I thought it was built in when I selected the option from drop down menu). Instead I got shipped an external DVD drive. That was my fault for not seeing that when I configured it but the external DVD drive is basically useless for me. My advice is to configure online and then to actually call them to place your order.

owenp12
3 reviews
0 helpful votes
January 18th, 2021

Just the best components and complete customization till the last piece. Ofc these are pricey, but you can rest assured everything is on the top level.

danielo21
1 review
0 helpful votes
November 7th, 2014

Get their warranty if you buy from maingear. I have needed their help on more than one occassion and they are really good about helping out. 5 star company that blows away the competition.

miket83
1 review
1 helpful vote
September 26th, 2014

Solid PCs, great support, my only beef with them is the shipping time to get the machine. It took them longer than they had expected and I had to wait for it. Otherwise, I could not recommend a better company to buy your computer.

erick261
1 review
0 helpful votes
March 27th, 2014

Call their support and you get a real live person, who actually speaks english and understands computers. You even speak to someone within minutes. That alone is the reason to shop with them.

barneyl
41 reviews
516 helpful votes
November 29th, 2014

I just bought a maingear computer from the microsoft store and they are incredible machines. The only thing is now I wished I had seen their website first. I would rather have customized the laptop from their website than buying at a retail store. The other thing is that the graphics card I got from the MS store is outdated but the ones on their website is the new GTX 980 not the older ones. I definitely will be shopping here in the future. They also have some killer black friday deals.

stephenf24
1 review
0 helpful votes
October 16th, 2014

The customized cases are what really rock about maingear PCs. Everyone who sees my pc is in awe of the modern case that doesn't look like crap in the living room.

reillys
10 reviews
4 helpful votes
November 9th, 2015

Love it as it is.

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Our team of skilled, devoted technicians will build you a custom pc, gaming laptop, sff or media center pc. Get the best pc and the best customer service.

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