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    Pleasant State

Corporate Values

Overview

Pleasant State has a consumer rating of 4.94 stars from 605 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Pleasant State most frequently mention great product, cleaning products and customer service.Pleasant State ranks 1st among Cleaning Products sites.

  • Service
    3
  • Quality
    114

This company responds to reviews on average within 7 hours

Positive reviews (last 12 months): 98.7%
Positive
593
Neutral
4
Negative
4
View ratings trends
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How would you rate Pleasant State?
Top Positive Review

“Brilliant ideas - this is the future of cleaning products”

Grace T.
8/22/21

Great products and an easy-to-navigate website. The fact that these products are eco-friendly and save on so much waste is a huge added bonus. I am truly tired of single-use plastic cleaning products that smell of chemicals and leave streaks and often don't do quite the job they're meant to do. Pleasant State is surely the way forward with cleaning products. I'd recommend these products to all my friends!

See positive reviews
Top Critical Review

“Very clunky, too many pop ups that randomly take you...”

Rebecca M.
2/24/22

Very clunky, too many pop ups that randomly take you off where you don't want to go. Even right now while trying to give you feedback there is a chat with Pleasant State banner that I can get away from and when I scroll down to hit submit the banner is in the way of the submit button

See critical reviews

Reviews (605)

Rating

Timeframe

Other

gracet187
1 review
1 helpful vote
August 22nd, 2021
Verified purchase

Great products and an easy-to-navigate website. The fact that these products are eco-friendly and save on so much waste is a huge added bonus. I am truly tired of single-use plastic cleaning products that smell of chemicals and leave streaks and often don't do quite the job they're meant to do. Pleasant State is surely the way forward with cleaning products. I'd recommend these products to all my friends!

Quality
joc211
1 review
0 helpful votes
May 15th, 2021
Verified site experience

Easy to maneuver and find products. I am new client but would like to add that because there are so many 'cleaning groups' with eco qualities to keep clients one must give incentives to stay loyal. I purchased because of 10% but one must continue to treat clients in order for us to stay or go to the next 10%. Just a heads up- I am keen to stay with you and will give reviews when received
Jo :)

Reason I chose this business:

10% first user discount

meaghanw13
1 review
2 helpful votes
June 8th, 2021
Verified site experience

I have tried many different ecofriendly products over the decades, and have never come across such an ingenious concept in terms of minimising packaging waste (ie. Keep the beautiful, high quality spray bottle and just buy replacement sticks) and EFFECTIVE. These products do what they say they can. Love it, have just ordered a bulk refill pack.

melissad1621
0 reviews
0 helpful votes
January 3rd, 2022
Verified purchase

Beautiful bottles. Very impressed with the packaging. All the products smell amazing. The multi-purpose and bathroom sprays do the trick for general wiping down, I haven't tried on any tough stains or soap scum so I can't say if they perform well. The glass spray cleans dirt well but leaves a visible film on mirrors and glass.

Reason I chose this business:

Refillable and glass bottles, Aussie company

Reason I chose this product:

Environmental reasons

Quality
lisae923
1 review
2 helpful votes
May 28th, 2021
Verified purchase
• Updated review

I received a Pleasant State multi-purpose cleaner pack in my Retreat Yourself Autumn Box and I really like it for everyday use. It leaves my kitchen bench clean and smooth. I also love the lack of chemical burn of my anosmic nose that other non-Pleasant State cleaners leave behind. I have also ordered a STAY GLASSY GLASS & WINDOW KIT on the strength of the multi-purpose cleaner kit success.

Reason I chose this business:

I received a Pleasant Start multi-purpose kit in my Autumn Retreat Yourself Box and on the strength of that, have ordered refills with you today and am trying a new product as well!

Reason I chose this product:

The Multi-Purpose cleaner has been so good, I thought I'd try the window and glass cleaner too.

Quality
I received a Pleasant State multi-purpose cleaner pack...
May 19th, 2021
Verified site experience
• Previous review

I received a Pleasant State multi-purpose cleaner pack in my Retreat Yourself Autumn Box and I really like it for everyday use. It leaves my kitchen bench clean and smooth. I also love the lack of chemical burn of my anosmic nose that other non-Pleasant State cleaners leave behind. I have also ordered a STAY GLASSY GLASS & WINDOW KIT on the strength of the multi-purpose cleaner kit success.

Reason I chose this business:

I received a Pleasant Start multi-purpose kit in my Autumn Retreat Yourself Box and on the strength of that, have ordered refills with you today and am trying a new product as well!

caitlinc114
1 review
1 helpful vote
June 24th, 2021
Verified purchase

I bought the glass cleaner set. The package came fairly quickly and it was so easy to use. The bottle is so pretty as well which I never thought I'd say about cleaning products. I popped it out of the box, put a stick in the bottle and filled with water. I was pretty sceptical that the glass cleaning solution would be as good as well know brands however I used it straight away and it was amazing.

Reason I chose this business:

For an eco friendly option on cleaning products.

Reason I chose this product:

Because it seemed easy and eco friendly

Quality
mrsc143
1 review
0 helpful votes
February 9th, 2022
Verified site experience
• Updated review

Easy as! Pleasant State's website is easy to navigate and find what your looking for - that being my absolutely favourite cleaning products YAY! Thanks :)

Reason I chose this business:

I love their products :)

I had trouble logging in which was a bit of a pain
October 27th, 2021
Verified site experience
• Previous review

I had trouble logging in which was a bit of a pain - in the end I didn't bother and just paid using paypal :(

Reason I chose this business:

Because I love it :)

I would like to stop having to give reviews now please :)
August 11th, 2021
Verified purchase
• Previous review

I've ordered a number of times from Pleasant State - I absolutely love the products - but I would like to not get these requests for reviews anymore please - that's enough for me now.

Reason I chose this business:

Primarily I chose it because it's a plastic free option - now I choose it because they are great products AND they're plastic free!

Reason I chose this product:

Same answer as above

Quality
I love this plastic free option - perfect!
August 2nd, 2021
Verified purchase
• Previous review

I would be handy to "sign-in" so my name and address details are saved.

Reason I chose this business:

I have been using Pleasant State from the beginning and am very happy with it - I chose it because it is a complete plastic free option - perfect :)

Service
Quality
I would be handy to "sign-in" so my name and address...
August 29th, 2021
Verified site experience
• Previous review

I would be handy to "sign-in" so my name and address details are saved.

Reason I chose this business:

I have been using Pleasant State from the beginning and am overall very happy with it - I chose it because it is a complete plastic free option - perfect :)

* Pleasant State attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

patty1
1 review
0 helpful votes
May 30th, 2021
Verified purchase

Love Pleasant State and all their products. So thoughtfully designed, cleans everything super well, smells beautiful and the packaging makes me smile.

Reason I chose this business:

Natural, eco-friendly, beautiful

Quality
kellien28
1 review
0 helpful votes
September 16th, 2021
Verified purchase

Ordering was easy, products delivered very quickly and they clean amazingly! I love everything about this company! Congratulations on being innovative, forward thinking and offering a solution to help the health of the people and the planet! X

Reason I chose this business:

Non-toxic products and their sustainability approach.

Reason I chose this product:

Non-toxic ingredients and a sustainable approach that reduces plastic waste.

Quality
brennaw17
1 review
0 helpful votes
December 22nd, 2021
Verified purchase

This brand I found on tiktok and decided to try it, why not? The 3 cleaning bottles for the bathroom, glass and multipurpose are so wonderful and real do the trick when cleaning surfaces. The all smell wonderful and don't leave a residue like some cleaning products can, being able to reuse the bottles and get refills for them is great and is a good eco-friends swap from buying plastic bottles all the time.

Reason I chose this business:

It is reusable and eco-friendly with the added bonus of being able to just purchase to refills and add water to have a whole new cleaner without having to buy another plastic bottle of cleaner

Quality
amandab1846
1 review
0 helpful votes
August 14th, 2021
Verified site experience

Great customer service. Love the no waste packaging!

sonjaj45
1 review
0 helpful votes
January 3rd, 2022
Verified purchase

Well presented and smells amazing. It would have been even better if my package came with instructions rather than having to search online for how to use

Reason I chose this business:

To do my bit to reduce plastics and less chemicals in my house. I'm about to convert my sisters also.

Reason I chose this product:

To do my bit to reduce plastics and less chemicals in my house.

Quality
pleasants13
Pleasant S. – Pleasant State Rep

Hi Sonja, that's great to hear, thanks so much for the feedback. We do usually send out a printed card with instructions but we must have accidentally left it out of the pack we sent you. Really sorry about that. Thanks again for your kind words and for becoming a Pleasant State customer. :)

kaylah270
1 review
0 helpful votes
September 18th, 2021
Verified purchase

I feel like I watched every single video and post on social media after I bought these because I just love everything they stand for! I will be a Pleasant State customer for life. Super easy ordering process and they make it very easy to choose their brand over others

Reason I chose this business:

First and foremost, Australian Made & Owned! Love their mission and passion they have for reducing SUPs and creating a clean, green future for generations to come

Reason I chose this product:

Environmentally friendly, non-toxic beautiful reusable glass bottles, amazing concept

Quality
jow220
1 review
0 helpful votes
February 10th, 2022
Verified site experience

We love all your products. I've bought sets for all our sons in their new homes. Thank you.

pleasants13
Pleasant S. – Pleasant State Rep

That's really lovely to hear, thank you Jo. If there's anyone else in your life that you think would love Pleasant State, please consider getting involved in our referral program. In a nutshell, you get a unique link to send out, and the person you send it to gets $10 off their order, and on top of that, we'll donate $10 to Take 3 for the Sea on your behalf. No obligation at all of course, but you can find out more about it here: https://www.pleasantstate.com/pages/referrals. Thanks again for your support - much appreciated. :)

kathrynn131
1 review
0 helpful votes
August 19th, 2021
Verified purchase

Great quality product, beautifully designed bottles.
Ordering was simple and delivery was quick and easy.
Love knowing I'm helping reduce waste and help the planet all while being able to use an excellent product to keep my house clean.

Reason I chose this business:

Sick of waste. Have used other products based on add water concentrates but I had to keep replacing faulty bottles.

Reason I chose this product:

Chose the 3 bottles, perfect to tackle most household jobs.

Quality
maryp2166
1 review
0 helpful votes
November 24th, 2021
Verified site experience

Love these products my home smells amazing even days after cleaning. I use the glass one on my stainless steel fridge. Good quality. My fav smell is the multi ( yellow). Doesn't flare up sinuses either.

Reason I chose this business:

Natural product that works and smells great and doesn't flare up allergies

margotk22
1 review
0 helpful votes
December 9th, 2021
Verified site experience
• Updated review

Love it. So simple and easy to order. Very excited about the Christmas packs. I have ordered some as gifts for the entire family. I guessed I would need a stash of refill bars too.

Reason I chose this business:

Best concept and design. Already a convert!

What a great experience and product
November 30th, 2021
Verified site experience
• Previous review

What a great experience and product. I can't wait to try them and give them as Christmas presents.

Reason I chose this business:

Such a well designed product and brand.

heatheri63
1 review
0 helpful votes
August 12th, 2021
Verified purchase
• Updated review

Super easy, fast delivery and a great product. I love using Australian products - even better when they're from Qld.

Reason I chose this business:

My bottles are running low and I know they work and smell great. Also non toxic and not surrounded in excessive packaging.

Quality
Super easy
July 28th, 2021
Verified site experience
• Previous review
celestinac1
1 review
0 helpful votes
October 29th, 2021
Verified purchase

These products produce a great clean and I love that the refills are so small! I can keep the equivalent of a dozen bottles in one tiny box, too easy.

Reason I chose this business:

I like supporting locally made

Reason I chose this product:

Small size of refills and reduction of plastic waste

Quality
carolynt349
2 reviews
1 helpful vote
January 25th, 2022
Verified site experience

So easy to order. Love the subscription idea! The products are amazing and I'm loving that I don't have to go down the cleaning aisle any more to buy more plastic bottles! Now I just need someone to come up with environmentally friendly dishwasher gel or tablets.

Reason I chose this business:

I saw the products on Facebook and I love that you use glass bottles like Dirt laundry products and Tirtyl hand wash. I was sick of filling up our recycling bin with plastic bottles. Now I have more room for the empty wine bottles! (Just kidding

pleasants13
Pleasant S. – Pleasant State Rep

Haha. Love this, gold! Ami x

samaras19
1 review
0 helpful votes
June 30th, 2021
Verified purchase

I have been using another low tox alternative and this came up in my Facebook feed so I thought I'd look into it! I love that it's Australian, and a crowd start up business! Smells amazing, with the essential oils. And so far it seams to be really easy to clean with.

Reason I chose this business:

Because it’s Australian and low tox.

Reason I chose this product:

I just bought the house kit as it was on sale and thought I’d try the three individual products.

Quality
ebonym161
1 review
0 helpful votes
January 30th, 2022
Verified purchase

Easy to order, quick delivery with sturdy packaging. 10/10 for customer service, 10/10 packaging/delivery, 10/10 felt more personalized and I loved the little note explaining how many plastic bottles were saved from landfill.

Reason I chose this business:

They are all natural and a small business. I prefer natural products in my home and try to always support a small business. I love how open they are about their yearly goals and sharing their successes.

Reason I chose this product:

I have used their cleaners before - and loved them! When I saw the option to order two kits I jumped for it. They clean well and leave a pleasant, clean, welcoming scent. They are not overpowering but just enough to leave the area lightly scented. The bathroom cleaner stops soap scum from sticking longer than I have found that with other cleaners, the window/mirror cleaner & cloth combo leaves a streak free, clear finish.
The kitchen cleaner is my go to, just amazing! I have finally found something that removes that cooked on food from the stovetop! Wonderful! The fact they are all natural is the main reason I choose them - even better their cleaners work wonders.

Quality
catherineb655
1 review
0 helpful votes
July 31st, 2021
Verified purchase
• Updated review

Easy peasy! Looking forward to receiving my goods, love the aesthetics of your products and the smell is really nice, it's a real pleasure to use

Reason I chose this business:

After procrastinating ver many searches this one caught my eye, the refills the simplicity of the whole concept suits my style, can’t wait!

Quality
Easy peasy!
July 16th, 2021
Verified site experience
• Previous review

Easy peasy! Looking forward to receiving my new bathroom goodies

Reason I chose this business:

After procrastinating ver many searches this one caught my eye, the refills the simplicity of the whole concept suits my style, can’t wait!

barbarap1372
1 review
0 helpful votes
August 6th, 2021
Verified purchase
• Updated review

My splashback has always been hard to clean. The Pleasant State glass cleaner has blown me away, perfectly clean first go. I'm very impressed

Reason I chose this business:

I want to rid our home of toxic chemicals

Quality
A simple and quick process
July 22nd, 2021
Verified site experience
• Previous review
angelas2125
1 review
0 helpful votes
March 18th, 2022
Verified site experience

So easy to find all the information, & then be able to go straight to checkout without lots of other windows. Very nicely done!

Reason I chose this business:

I went to school with Ami & am really impressed with what she's done.

Also really keen to support Aussie business ladies, eco-friendly products & world-saving initiatives!

Q&A (0)

Questions? Get answers from the Pleasant State staff and other customers.

Posting guidelines
Typical questions asked:
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  • What is the return policy?
  • Where is the company located?

Products (36)

Full House Kit Default Title
Full House Kit Default Title
217 reviews

Will be reordering

12 Mixed Bar Refill Pack
12 Mixed Bar Refill Pack
99 reviews

Less packaging than 12 bottles of supermarket cleaner.

Suds Box Pre-Order Default Title
Suds Box Pre-Order Default Title
45 reviews

Look great! Can't wait 2 try!

9 Mixed Refill Bar Pack Default Title
9 Mixed Refill Bar Pack Default Title
99 reviews

Would have liked equal amounts of all three products

Three for $150 Christmas Kits
Three for $150 Christmas Kits
39 reviews

These products work so well - and smell amazing! Thanks for such an environmentally friendly alternative to commercial solutions.

Multi-Purpose Cleaning Kit Default Title
Multi-Purpose Cleaning Kit Default Title
36 reviews

Works so well and great now to have plastics in my cleaning cupboard

Multi-Purpose Cleaning Refills x 6
Multi-Purpose Cleaning Refills x 6
62 reviews

Works well, smells lovely.

Multi-Purpose Cleaning Refills x 3
Multi-Purpose Cleaning Refills x 3
25 reviews

Subtle smell and makes my stone bench tops look amazing

1 & 3 Multi-Purpose Refill Packs - 3
1 & 3 Multi-Purpose Refill Packs - 3
29 reviews

I love Pleasant state products - this spray is great, easy to dissolve and perfect as a multipurpose spray in the kitchen and bathroom.

Bathroom and Toilet Cleaning Kit Default Title
Bathroom and Toilet Cleaning Kit Default Title
19 reviews

Minimal waste and reusable bottle

Bathroom and Toilet Cleaning Refills x 6
Bathroom and Toilet Cleaning Refills x 6
29 reviews

The best bath produce I have ever used

Christmas Full House Kit Default Title
Christmas Full House Kit Default Title
15 reviews

Lovely smelling cleaning products. Am very happy with my purchase

Multi-Purpose Microfibre Towel Default Title
Multi-Purpose Microfibre Towel Default Title
13 reviews

Love these, will definitely be getting more of them

Glass and Window Cleaning Refills x 3
Glass and Window Cleaning Refills x 3
14 reviews

Does the job

Bathroom and Toilet Microfibre Towel Default Title
Bathroom and Toilet Microfibre Towel Default Title
13 reviews

I love the bathroom clothes, the general clothes seem to smell after numerous use.

12 x Multi-Purpose Refill Pack Default Title
12 x Multi-Purpose Refill Pack Default Title
62 reviews

I use the multi purpose more frequently. Great value for money

1 & 3 Bathroom Refill Packs - 1
1 & 3 Bathroom Refill Packs - 1
29 reviews

Great product

Seconds - Full House Kit - 40% Off
Seconds - Full House Kit - 40% Off
12 reviews

Have used them all myself before & impressed, so this set I ordered for my daughter. She is moving house soon & cleaning up a lot, she is happy with them & work well, the glass one isn't quite as good. Am going to order more refills for her soon. And, don't ask me why "seconds" we can't see any problems at all.

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About the business

Our revolutionary concentrated bars dissolve in water to create effective, non-toxic and plastic-free multi-purpose, bathroom and glass cleaning products!

Business History

Pleasant State is the brainchild of two Australian female entrepreneurs, Sian Murray and Ami Bateman, who share a passion for the environment. Based on the Sunshine Coast, the brand has been bootstrapped and built from the ground up, with the concept being sparked, researched, and developed on Aussie shores.

Alarmed by statistics that Australians buy over 23 million single-use plastic cleaning products a year, the founders are on a mission to flip the cleaning industry on its head and change the way people look at running businesses while they’re at it.

A first of its kind in Australia, Pleasant State products are made up of two parts: a concentrated just-add-water bar and a reusable spray bottle. The bar dissolves in warm water, resulting in a highly effective cleaning formula. Quality tested against existing household brands, Pleasant State has been proven just as effective as traditional offerings - without the nasties, and in a reusable, sustainable format.

Company Representative

sianm22
Sian M.
Co-Founder
Typically responds within 7 hours
An advocate for adventure, conscious living and creative endeavours, Sian left her marketing job, packed up her life in Melbourne and moved to Noosa in 2019. The go to dreamer of the group, Sian has years of experience in Creative Digital Marketing, Social Media Management &; Public Relations. You’ll find Sian in front of the camera spreading the Pleasant State mission far and wide, but if by chance she’s not there, she’s probably snuck out of the office to go for a surf while she thought nobody was looking. Most importantly, Sian believes that we exist in a pivotal time in which it’s our responsibility to protect and change the way we interact with the planet.

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4.9
585 reviews
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